Investing in people is the most valuable investment a company can make.
真相是，我们都在等待某些事情发生，即使我们不知道那是什么。
未来的零售，一定是线上线下融合。
第一个错误的假设是质量意味着好、奢华、闪亮或重量。
客户满意是我们公司最好的广告。
政客的能力一在于能够预测明天,下周,下个月,明年能够发生什么。政客的能力二在于解释为什么预测失败了。
Democracy is the worst form of government except for all those other forms that have been tried from time to time.
The future competition is not about products, but about business models.