The best ideas often come from listening—to your team, your customers, and even your competitors.

Everyone has a secret world inside of them. All of the people of the world, I mean. Everybody. No matter how dull and boring they are on the outside, inside them they’ve all got unimaginable, magnificent, wonderful, stupid, amazing worlds. Not just one world. Hundreds of them. Thousands maybe.

过去从未死去。它甚至还没有过去。