领导力意味着在不确定性中采取行动，并在混乱中找到秩序。

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

I don't run out of material. I run out of time.

我不是那种在关键时刻退缩的人。