In a way, if you like, at one end of the spectrum of sympathy, you've got the tabloid newspaper. At the other end of the spectrum, you've got tragedy and tragic art. And I suppose I'm arguing that we should learn a little bit about what's happening in tragic art. It would be insane to call Hamlet a loser. He is not a loser, though he has lost. And I think that is the message of tragedy to us, and why it's so very, very important, I think.

一本好书的标准在于它能在多大程度上扰乱读者的心绪。

The best way to predict the future is to create it through innovation.

Leadership is about creating a vision and inspiring others to follow it, even when the path is unclear.

成功不仅仅由利润来衡量，而是由我们对社会的积极影响来衡量。

We are not in the coffee business serving people, we are in the people business serving coffee.