关键是设定现实的客户期望,然后不仅要满足它们,还要超越它们——最好是以意想不到和有益的方式。
The act of writing is an act of survival.
I don't let the world dictate my happiness.
The writer must be a traitor to all forms of tyranny, including the tyranny of the majority.
The universe is full of magical things patiently waiting for our wits to grow sharper.
Innovation is the key to sustainable development in banking.