The essence of strategy is choosing what not to do.
战略的本质是选择不做什么。
The books that the world calls immoral are books that show the world its own shame.
一个组织的客户服务质量决定了其客户忠诚度的质量。
"Writing is a form of therapy; sometimes I wonder how all those who do not write, compose, or paint can manage to escape the madness, melancholia, the panic and fear which is inherent in a human situation."