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顾客永远是对的,我们必须倾听他们的声音。
Leadership is not about being in charge. It’s about taking care of those in your charge.
You can't change the direction of the wind, but you can adjust your sails.
Kindness is everywhere, all you need to do is look....So , I guess, we just to look, look for the goodness. They are actually....everywhere.
We are all shaped by the invisible hand of evolution.