The more personal a work is, the more universal it becomes.

Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.

It is remarkable how much long-term advantage people like us have gotten by trying to be consistently not stupid, instead of trying to be very intelligent.

了解自己的一个好办法，是认真地觉察他人身上让你讨厌的一切。

Marine protected areas are like savings accounts for fish populations.