超越顾客的期望。如果你做到了，他们会一次又一次地回来。给他们想要的——再多一点。
Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.
A hundred times every day I remind myself that my inner and outer life are based on the labors of other men, living and dead, and that I must exert myself in order to give in the same measure as I have received and am still receiving...
耐心是一种美德，我正在学习耐心。这是一门艰难的课程。
Dairy farming is both an art and a science—respecting both is essential for success.
Respect nature and follow its course.