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Ask funders for money， and they’ll give you advice； but ask for advice and they’ll give you money.
Cultivate 12 people who love you， because they are worth more than 12 million people who like you.
Be nice to your children because they are going to choose your nursing home.
To combat an adversary， become their friend.
If you meet a jerk， overlook them. If you meet jerks everywhere everyday， look deeper into yourself.
Each time you reach out to people， bring them a blessing； then they’ll be happy to see you when you bring them a problem.
Don’t treat people as bad as they are. Treat them as good as you are.
Ignore what others may be thinking of you， because they aren’t.
Money is overrated. Truly new things rarely need an abundance of money. If that was so， billionaires would have a monopoly on inventing new things， and they don’t. Instead almost all breakthroughs are made by those who lack money， because they are forced to rely on their passion， persistence and ingenuity to figure out new ways. Being poor is an advantage in innovation.
When someone tells you something is wrong， they’re usually right. When someone tells you how to fix it， they’re usually wrong.
Assume anyone asking for your account information for any reason is guilty of scamming you， unless proven innocent. The way to prove innocence is to call them back， or login to your account using numbers or a website that you provide， not them. Don’t release any identifying information while they are contacting you via phone， message or email. You must control the channel.
Don’t aim to have others like you； aim to have them respect you.
Train employees well enough they could get another job， but treat them well enough so they never want to.
What you get by achieving your goals is not as important as what you become by achieving your goals. At your funeral people will not recall what you did； they will only remember how you made them feel.
When someone is nasty， rude， hateful， or mean with you， pretend they have a disease. That makes it easier to have empathy toward them which can soften the conflict.
Rule of 7 in research. You can find out anything if you are willing to go seven levels. If the first source you ask doesn’t know， ask them who you should ask next， and so on down the line. If you are willing to go to the 7th source， you’ll almost always get your answer.
Don’t say anything about someone in email you would not be comfortable saying to them directly， because eventually they will read it.
Trust me: There is no “them”.
Don’t take it personally when someone turns you down. Assume they are like you: busy， occupied， distracted. Try again later. It’s amazing how often a second try works.
Everyone is shy. Other people are waiting for you to introduce yourself to them， they are waiting for you to send them an email， they are waiting for you to ask them on a date. Go ahead.