Customer experience is the core of bank competitiveness.

When you start with a new team, you start from zero. No matter what you achieved in the past.

——1963年6月25日在西德市政厅柏林墙前的演说

【释义】挖井没挖到泉水，如同没挖；只差一步却没走到目的地，如同没走。【延伸】忙，可以，但是要忙得有结果，忙完了，人要有所成长。要在这个世界上获得成功，就必须坚持战斗到底，剑至死都不能离手。没有结果的努力，都是白费劲。

To write is to breathe life into the shadows of our thoughts, to give form to the formless.

The best way to predict the future is to create it.

生活是我们可以控制和不能控制之间的平衡。我正在学习在努力和放弃之间生活。

The tyranny of a multitude is a multiplied tyranny.

"We are all broken, that's how the light gets in."