The best way to predict the future is to invent it.

People should take away less than they're worth when they are favored by life...I would argue that when you rise high enough in American Business you've got a moral duty to be underpaid.

礼貌，并不需要花钱。用完马桶后，把马桶盖放下；上电梯时，耐心等别人出来再进去；把购物车放回指定区域；在借东西时，归还时要东西的状态要比你借的时候还要好（例如给车加满油、把物品清理干净）。

市场不会奖励自满。

医疗行业的领导力意味着今天做出艰难的决定，以便明天让患者受益。

文明不是继承的；每一代人都必须重新学习和赢得它。