译文：每个人的善、恶程度不同，本性与外表也是不一致的。有的人外貌温良却行为奸诈，有的人前恭谦却心怀狡诈，有的人看上去很勇敢而实际上却很怯懦，有的人似乎已竭尽全力但实际上却不忠诚。

The only way to survive is to have a sense of humor.

对智者来说，世界是喜剧；对愚者来说，世界是悲剧。

"Empathy is the key to innovation, as it allows us to understand and address the real needs of people."