The key to success in business is not just to satisfy customers but to exceed their expectations.
商业成功的关键不仅仅是满足客户,而是要超越他们的期望。
了解心灵的方法是对其进行逆向工程:弄清楚自然选择设计它来完成什么任务。
我不是说唱歌手,我是一场革命。
We must balance short-term gains with long-term vision.