The key to success in business is not just to satisfy customers but to exceed their expectations.
商业成功的关键不仅仅是满足客户，而是要超越他们的期望。
宇宙不仅比我们想象的更奇怪，它比我们能够想象的还要奇怪。
一个理论最重要的在于其预测的有效性，而非其美学吸引力。
最糟糕的不平等形式是试图使不平等的事物平等。
For every expert there is an equal and opposite expert, but for every fact there is not necessarily an equal and opposite fact.
每一本书都是一次旅程，每一页都是踏入未知的一步。
Life is a series of missed connections and unanswered questions.
Life is 10% what happens to you and 90% how you react to it.
"Writing is like breathing to me—I have to do it to survive."
不能察觉事情发生前所显示出的端倪的人，灾难就要降临到他身上。