一个组织的客户服务质量决定了其客户忠诚度的质量。
The quality of an organization's customer service determines the quality of its customer loyalty.
The only thing we have to fear is fear itself.
Technology is nothing. What's important is that you have faith in people, that they're basically good and smart.
Growth mindset is the belief that everyone can change and grow through application and experience.
当最后一条鱼被捕捞，人类才会明白金钱不能当饭吃。
The leather industry must evolve or risk becoming obsolete. Our responsibility is to balance tradition with progress.
You have to believe in the long term plan you have but you need the short term goals to motivate and inspire you.