质量管理的问题不是人们不知道它。问题是他们认为自己知道。
The problem of quality management is not what people don't know about it. The problem is what they think they do know.
跟一个人相处了两个星期，不可能就此了解他究竟是怎样一个人。不过，要是我们不去尝试尝试，别人可少不了要尝试的。
世界是一个非常复杂的地方，而且它并没有变得简单。
The best way to have a good idea is to have a lot of ideas.
战斗越艰难，胜利就越甜蜜。
We don't impose our style; we discover the style that each project demands.