We must listen to what the models are telling us, even when the message is uncomfortable.

"The best leaders are those who can listen as well as they can speak."

Humans are allergic to change. They love to say, 'We've always done it this way.' I try to fight that. That's why I have a clock on my wall that runs counter-clockwise.

阅读是不动的旅行，是在一生中活出千种生活。