珍贵的宝物容易求得，而真心相待的郎君却难以寻觅

We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.

These walls are really interesting. At first you hate it, then you get used to it. After a considerable period of time, you will depend on it.

The most dangerous phrase in the language is, "We've always done it this way."