世界就在你面前，你不必接受它或离开它，就像你进来时那样。
The world is before you and you need not take it or leave it as it was when you came in.
客户满意度毫无价值，客户忠诚度才是无价的。
行动表达优先级。
世界不是长方形的。
DNA is the ultimate history book, written in the language of life.
"I’ve had a lot of tough losses in my career, but they’ve made me stronger."
必须有宽容雅量方可有高尚的品德；必须有忍耐之心性，事情才能成功。
谎言可以绕地球半圈，而真相才刚刚穿上鞋子。
失败只是另一种学习方式。
最好的故事不是来自“好与坏”的对立，而是来自“好与好”的对立。
The true measure of a leader is how they respond in challenging times.