The first step in quality improvement is to understand what the customer really wants.
现代生活的最大悲剧是我们拥有我们想要的一切,但没有我们需要的东西。
Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never, ever have enough.
成功不是终点,失败也不是致命的。
Innovation is the key to staying ahead in a competitive industry.
有时逃避的最好方式就是面对你正在逃避的东西。