Reading is a form of prayer, a guided meditation that momentarily makes us believe we're someone else.

It is a logically necessary truth that the future will resemble the past.

可持续性不是一种选择，而是我们海洋和地球生存的必要条件。

Your most unhappy customers are your greatest source of learning.

I'm not perfect, but I'm always me.

银行的真正价值在于服务实体经济的能力。

Loyalty is everything.

最民主的建筑是为每个人服务的建筑。

客户的声音应该永远是房间里最响亮的。