Your golden ticket is being able to see things from other people's point of view. This shift enables heartfelt empathy. It also allows you to persuade others and it is the key to great design. Mastering the view through the eyes of others will unlock so many doors

Animal welfare isn't just ethics—it's good science and good business.

我努力改了四十年，现在才刚刚控制住。我过去几乎每天都生气，乔，但我学会了不把它表露出来；我还希望学会不把它感觉出来，虽然可能有的花上四十年的功夫。

Innovation is seeing what everybody has seen and thinking what nobody has thought.