你不能只问顾客要什么,然后想法子给他们做什么。等你做出来,他们已经另有新欢了。
What's terrible is to pretend that second-rate is first-rate. To pretend that you don't need love when you do; or you like your work when you know quite well you're capable of better.
Love is not kind or honest and does not contribute to happiness in any reliable way.
——《在神户国民党交通部欢迎会的演说》(1913年3月13日)