"The most personal stories are often the most universal."
Customer trust is hard to earn and easy to lose; never take it for granted.
No man really knows about other human beings. The best he can do is to suppose that they are like himself.
事实是,我们直到看到它才知道自己想要什么。
在追求理解的过程中,旅程和目的地同样重要。
生活工作首先勤快才能有所闲暇,一切事务都能处理得当才能逍遥自在。