I don't believe in perfection. I think that's a very dangerous idea. It's a very unattainable idea.

Nolite te bastardes carborundorum.

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.

唯一的限制是你给自己设定的限制。

家庭和谐，事业才能顺利。