成功的关键是走进商店,听听员工们怎么说。每个人都参与进来是非常重要的。最好的想法来自基层。
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.
I don't think about age. I think about spirit.
You may not control all the events that happen to you, but you can decide not to be reduced by them.