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成功的关键是走进商店,听听员工们怎么说。每个人都参与进来是非常重要的。最好的想法来自基层。
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.
一个阅读的孩子是一个做梦的孩子。
我们爱的书,它们也爱我们。正如我们在书页中标记位置,那些书页也在我们身上留下印记。
You invest in the divinity of the masterpiece.
If I get married, I want to be very married.
历史总是由胜利者书写。当两种文化冲突时,失败者会被抹去,而胜利者则书写历史书籍——这些书籍美化他们的事业,贬低被征服的敌人。
We are lonesome animals. We spend all our life trying to be less lonesome. One of our ancient methods is to tell a story begging the listener to say — and to feel — 'Yes, that's the way it is, or at least that's the way I feel it.'