成功的关键是走进商店，听听员工们怎么说。每个人都参与进来是非常重要的。最好的想法来自基层。
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.
哲学的任务不是提供答案，而是对问题本身提出质疑。
I think that the most important thing a woman can have - next to talent, of course - is her hairdresser.
我走在孤独的路上
