You have to be willing to grow. Growth is different from something that happens to you. You produce it. You live it. The prerequisites for growth: the openness to experience events and the willingness to be changed by them.

你最不满意的客户是你最大的学习来源。

心理学的研究不仅仅是理解他人；它也是理解我们自己。

In times of change, the learners will inherit the earth while the knowers will find themselves beautifully equipped to deal with a world that no longer exists.

I think that the most important thing is to be honest with yourself and with the audience.

质量是企业的生命线，我们必须以最高的标准要求自己。