True innovation comes from listening to your customers and having the courage to act on what you hear.

"Books are like rivers that flow into the sea of our consciousness."

In times of crisis, true leaders emerge by staying calm, focused and decisive.

"Writing is a way of making sense of the world, of finding your place in it."

Be kind to yourself, you’re doing your best.

Le ciel est, par-dessus le toit, / Si bleu, si calme!