简单的事情应该简单，复杂的事情应该可能。
Simple things should be simple, complex things should be possible.
The way management treats the associates is exactly how the associates will then treat the customers.
过去并未死去，它甚至还未过去。
keep fit and don't lose your nerve.
The complexity of viruses reminds us how much we still have to learn about biology.
优势方法是识别人们的优点并基于这些品质进行建设。
唯一能让你不朽的是你自己的爱。
