管理层对待员工的方式正是员工对待顾客的方式。
The way management treats the associates is exactly how the associates will then treat the customers.
解释：治理河道，要用疏导的办法使其通畅；治理百姓，要引导百姓使其敢言。
"We are all the sum of our stories, and biography helps us understand the equation."
艺术不是奢侈品，而是必需品。
The Erdős discrepancy problem fascinated me because it was so simple to state yet so deep in its implications.
If you can meet with Triumph and Disaster and treat those two impostors just the same...