只有一个老板，那就是顾客。他可以通过把钱花在别处，轻而易举地解雇公司里的任何人，从董事长开始。
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
真正理解某人的唯一方法是毫无评判地倾听他们。
技术创新的核心是解决实际问题，而不是为了创新而创新。
Never underestimate the power of incremental improvements.
每一本书都是一扇通往未知世界的门，一次探索未知的邀请。
所以富贵的人极其奢侈，二孤儿寡妇却受饥挨饿，虽然想天下不乱，也不可能。国君若真的希望天下太平而不希望天下大乱的话，如果要吃喝，就不能不节俭。
获得智慧是一种道德责任，它不仅仅是为了让你们的生活变得更加美好。有一个相关的道理非常重要，那就是你们必须坚持终身学习。如果不终身学习，你们将不会取得很高的成就。光靠已有的知识，你们在生活中走不了多远。
Wisdom acquisition is a moral duty. It’s not something you do just to advance in life. And there’s a corollary to that proposition which is very important. It means that you’re hooked for lifetime learning, and without lifetime learning you people are not going to do very well. You are not going to get very far in life based on what you already know.
The true writer is one who dares to confront the uncomfortable truths of our time.
变化是宇宙中唯一不变的东西。