The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

A person may cause evil to others not only by his actions but by his inaction， and in either case， he is justly accountable to them for the injury.

"A good story is like a mirror that reflects the hidden corners of our souls."

Every man has two lives, and the second starts when he realizes he has just one.

创新不仅仅是技术的问题；它关乎改变人们对乳制品的看法。

Natural gas will play a crucial bridging role, but it cannot be the final destination.

The friend who holds your hand and says the wrong thing is made of dearer stuff than the one who stays away.

Choose the best life； for custom will make it pleasant.