The problem of quality management is not what people don't know about it. The problem is what they think they do know.
每个细节都很重要,因为每个细节都是整体的一部分。
Success is about making the right choices, not just working hard.
Never give up, never surrender.
现在是过去的钥匙,但过去也可能掌握着未来的钥匙。