质量管理的问题不是人们不知道它。问题是他们认为自己知道。
The problem of quality management is not what people don't know about it. The problem is what they think they do know.
Literature is the only drug that allows us to temporarily escape reality.
制造业真正的领导力意味着把环境放在与利润同等重要的位置。
In computing, the mean time to failure keeps getting shorter.