质量管理的问题不是人们不知道它。问题是他们认为自己知道。
The problem of quality management is not what people don't know about it. The problem is what they think they do know.
译文：人活着时想尽千方百计追求名利，一旦哪天死去万事都终结了。赏析：我们追求名利没有错，但不要把它看得太重。人生短短的几十年，活着本来就不容易，为了一点名利争个你死我活，到头来终是一场空。
I sent my Soul through the Invisible, Some letter of that After-life to spell: And by and by my Soul return'd to me, And answer'd "I Myself am Heav'n and Hell."
I think music is a great healer. It's something that can make you feel better when you're down.
作家就像音叉：当我们被与我们共鸣的东西击中时，我们会做出反应。
