真相很少是纯粹的，也从不简单。
Great brands are built one satisfied customer at a time.
Forget about having an identity crisis and get some identity capital.
Quality is the lifeline of an enterprise.
当你听取不同的观点时，尤其是那些与你意见相左的人时，才能做出最好的决定。
我不是那种会让对承诺的热爱减少的人。