The quality of an organization's customer service determines the quality of its customer loyalty.
Life is too short to be anything but happy.
最重要的比赛是在球场上获胜之前先在脑海中获胜。
Behavior is not just a reaction, it's a communication.
The bond market is the ultimate predictor of future economic activity.
There is more than one kind of freedom... Freedom to and freedom from. In the days of anarchy, it was freedom to. Now you are being given freedom from. Don't underrate it.