La única derrota es no haber intentado.

The Moving Finger writes; and, having writ, Moves on: nor all thy Piety nor Wit Shall lure it back to cancel half a Line, Nor all thy Tears wash out a Word of it.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

怀疑并不是令人愉快的状态，但确信是荒谬的。

如果你能让一个女孩跳舞，你就能让她做任何事。