The key to solving complex problems is to ask the right causal questions.

Quality should never be compromised, even in the face of challenges.

伟大不在于成为最好，而在于激发他人最好的一面。

The best biographies are those that make the reader feel they have met the subject in person.

除非你先是一个读者，否则你不可能成为一个作家。