Home is the place where, when you have to go there, they have to take you in.
Trust is like a mirror, you can fix it if it's broken, but you can still see the crack in that motherfucker's reflection.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
You have to believe in yourself when no one else does.
如果你可以不去寻找别人的认同,那么你的力量就是无穷的。