写作是一种乐观的行为。如果你觉得它不重要，你就不会费心去做。

Customer satisfaction begins with understanding their unspoken needs and exceeding their expectations.

"I don't want to be at the mercy of my emotions. I want to use them, to enjoy them, and to dominate them."

"Stories are the most important thing in the world. Without stories, we wouldn't be human beings at all."

【译文】 子贡说：“贫穷却不阿谀奉承，富贵却不狂妄自大，怎样？”孔子说：“可以。不如穷得有志气，富得有涵养的人。”子贡说：“修养的完善，如同玉器的加工：切了再磋，琢了再磨，对吧？”孔子说：“子贡啊，现在可以与你谈诗了。说到过去，你就知道未来。”

Writing is a way of holding onto moments that would otherwise disappear.

And the thing about a successful life is that a lot of the time, our ideas of what it would mean to live successfully are not our own. They're sucked in from other people; chiefly, if you're a man, your father, and if you're a woman, your mother. Psychoanalysis has been drumming home this message for about 80 years. No one's quite listening hard enough, but I very much believe it's true.

创新需要勇气和毅力。

古语，意指人的生死和富贵由天命决定。

Failure is the best teacher. You learn by making mistakes and figuring out how to correct them.