创新就是看到每个人都能看到的东西，思考没有人想过的东西。

In the end, we will remember not the words of our enemies, but the silence of our friends.

我们必须带着同理心和目的来设计技术。

写作就是直面过去留下的幽灵。

We are forever responsible for what we have tamed.

Your most unhappy customers are your greatest source of learning.