One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."

Leadership is about inspiring others to see the potential in themselves and the work they do.

美丽不在于完美，而在于真实和自信。

The humblest individual exerts some influence, either for good or evil, upon others.

世界是一个舞台，但演员选得很糟糕。