创新是创造价值和解决问题的关键。
小说是生命的一本明亮的书。书不是生命。它们只是以太上的颤动。
2001:贝索斯致股东信《我们始终坚持现金流为王》
Life is too important to be taken seriously.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.