Every story is a journey, and every journey is a story.
The act of writing is an act of optimism. You would not take the trouble to do it if you felt it didn't matter.
我的作品最重要的是关于人。
我们必须倾听客户的声音,他们是我们存在的理由。
你不能只是坐下来写一本书。书不是那样写出来的。书是通过过你的生活,对世界开放,通过注意来写出来的。
It is far more difficult to murder a phantom than a reality.