The best way to help people is not to do things for them, but to help them do things for themselves.

领导者的工作不是拥有所有答案，而是提出正确的问题。

做东西的时候，总要多备上一些——额外的材料、额外的部件、额外的空间、额外的饰面。这些额外的东西可以为错误提供备份、减轻压力，还可以为未来储备资源。它们是最便宜的保险。

Language is a skin: I rub my language against the other. It is as if I had words instead of fingers, or fingers at the tip of my words.