"A good story can change the world, one reader at a time."
The most successful companies are those that anticipate change and act proactively.
你必须由传教士而不是雇佣兵来管理。
翻译：探索深奥的道理，揭示隐微的事理，钩取深处的义理，使人获得深远的教益。
一个人必须经过一番刻苦奋斗，才会有所成就。
"The best stories are the ones that make you feel less alone."
Train people well enough so they can leave, treat them well enough so they don't want to.
翻译：仰观天上日月星辰，俯察地面山川原野，因此能够知晓幽隐和显明的各种事理。
你不能只问顾客要什么，然后想法子给他们做什么。等你做出来，他们已经另有新欢了。
Solving a problem simply means representing it so as to make the solution transparent.