"The world is full of obvious things which nobody by any chance ever observes."

译文：这种无端的愁绪最让人痛苦!不要去倚靠那高高的栏杆，夕阳正缓缓沉落，烟雾笼罩的柳林让人见了肝肠寸断。

The poem is a canvas upon which the mind can paint.

Writing is an act of resistance against forgetting.

Every experiment, even if it fails, teaches us something valuable.

One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."