Never underestimate the importance of listening—to your team, your customers, and the world around you.

预测蓬勃发展的积极情绪与消极情绪的比例约为3比1。高于这个比例，人们往往会蓬勃发展；低于这个比例，人们往往会萎靡不振。

"A writer is someone for whom writing is more difficult than it is for other people."

I'm the worst thing since Elvis Presley to do black music so selfishly.

儿童对活动的需要几乎比食物的需要更为强烈。