The challenge is not just to collect data, but to make sense of it in ways that improve lives.
【大意】兰花生长在幽静偏僻的山谷中,并不因没有人采撷佩带而不吐出迷人的芳香;舟船在大江大海中,并不因没有人乘坐而停止了飘浮;君子做正义的事,并不因没有人知道而停止。
Your most unhappy customers are your greatest source of learning.