"Life is a process of becoming, a combination of states we have to go through."
对一个人而言看似善良的事物,对另一个人可能看似邪恶,反之亦然。
钱财地位,往往成为丛集怨恨的渊薮;才华能力,常常就是招致灾祸的根由;名望声誊,往往成为引来毁谤的媒介;欢欣快乐,常常就是走向悲凉的开始。
Customer satisfaction should always be at the heart of every decision.